Ecommerce Account Manager

Location: Sacramento, CA
Schedule: Full-Time, Onsite
Pay: $32-$38 per hour DOE

About the Role

We are seeking an experienced Ecommerce Account Manager to manage and grow key retail and ecommerce partnerships. This role is ideal for someone with experience working directly with large retail accounts and online marketplaces in a consumer products environment.

This is not a traditional outside sales or direct-to-consumer sales position. The majority of interaction is conducted through retailer portals, account management platforms, forecasting tools, and ongoing business relationships with national retail partners.

Responsibilities

• Manage day-to-day activities for assigned ecommerce and retail accounts.
• Develop strategies to increase sales and strengthen customer relationships.
• Monitor account performance, promotions, inventory levels, pricing, and product listings.
• Work within retailer portals and vendor systems to support account growth and compliance.
• Collaborate with internal teams including operations, customer service, and warehouse personnel.
• Analyze sales trends and provide recommendations to maximize account performance.
• Maintain accurate account records, forecasting, and reporting.
• Ensure compliance with customer requirements and vendor standards.

Qualifications

• Minimum 3 years of B2B account management experience.
• Experience managing consumer product accounts with major retailers.
• Experience working with Amazon Vendor Central (1P) strongly preferred.
• Experience supporting accounts such as Amazon, Home Depot, Lowe's, Costco, Walmart, or Target is highly desired.
• Strong analytical, organizational, and communication skills.
• Proven ability to manage multiple accounts and priorities simultaneously.
• Experience working within retailer portals, ecommerce platforms, or vendor management systems.